Autonomous Service Intake Agent
Inbound voice agent built for emergency home service dispatch. Features speech-to-intent analysis, dynamic CRM appointment scheduling, and immediate SMS escalation for high-priority alerts.
Production AI & Operational Engineering
Practical AI systems, business automation, and intelligent architecture.
I design, engineer, and deploy reliable digital systems for businesses. Specializing in autonomous voice agents, multi-channel workflow automation, and custom product development that solve concrete operational bottlenecks.
Professional Background
Delivering measurable utility, not experimental noise.
My focus is engineering robust technological systems that directly integrate into business operations. Rather than relying on generic AI wrappers or uncalibrated tooling, I construct deterministic workflows and targeted machine intelligence designed for reliability and privacy.
From low-latency telephony infrastructure and self-hosted orchestration pipelines to custom full-stack prototypes, every implementation is built to reduce manual overhead and handle real-world operational edge cases.
Engineering Focus
Deterministic Workflows & Autonomous AI
Core Philosophy
Data Privacy, Observability & Low Latency
Integration Scope
CRMs, ERPs, Telephony & Custom APIs
Deployment Model
Cloud Infrastructure & Dedicated Self-Hosted
Capabilities & Offerings
Engineered solutions for modern enterprises.
End-to-end consulting, technical architecture, and deployment across four specialized service tracks.
01 / TELEPHONY & VOICE
AI Voice Agents
Sub-second latency voice receptionists and dispatch assistants designed for inbound intake, qualification, and urgent routing.
- Multi-turn natural dialogue systems
- Live calendar & CRM bidirectional sync
- Emergency detection & human handoff
02 / OPERATIONS
Business Automation
Eliminating repetitive back-office work through automated pipelines that connect your existing applications and databases.
- Self-hosted orchestration (n8n/custom)
- Automated lead intake & dispatch
- Document extraction & reconciliation
03 / PRODUCT PROTOTYPING
AI Solutions & Prototypes
Rapid build-out of functional MVPs, private retrieval-augmented knowledge bases (RAG), and domain-specific AI micro-services.
- Custom internal tooling & dashboards
- Private data querying & RAG pipelines
- API design & deployment
04 / STRATEGY & ADVISORY
Technology Consulting
Technical feasibility reviews, infrastructure cost optimization, and actionable system architecture roadmaps for leadership.
- Stack evaluation & vendor auditing
- Security, privacy & compliance reviews
- Implementation roadmaps & team guidance
Systems & Deliverables
Selected projects & architecture.
A structured look at systems built for production workflows. Modular cards allow seamless updates as projects evolve.
Private Enterprise Workflow Engine
Self-hosted automation pipeline orchestrating data validation and synchronization across internal CRM and messaging systems, minimizing vendor lock-in and safeguarding customer data.
Multi-Tenant Knowledge Assistant
Modular knowledge retriever allowing operations teams to query operational manuals, service catalogs, and scheduling calendars with explicit guardrails against hallucinated responses.
Direct Contact
Discuss a project or technical initiative.
I am open to targeted consulting engagements, custom AI implementations, and systems architecture challenges. Send an outline of your requirements to begin the technical evaluation.
Direct Inquiries
contact@andredupon.com
Operational Availability
Monday – Friday, Standard Business Hours
Location & Deployments
Global Remote & Select Regional On-Site